Terms of service

  • Shipping policies: We practice international shipping for our products. Shipping methods, costs and delivery times vary by destination.
  • International Shipping Restrictions: There may be restrictions on shipping to some countries due to import regulations. For more information, please contact us by email at acquadiaccia@gmail.com.
  • Customs and duties: The customer is solely responsible for any customs duties, taxes or import regulations applicable in their country.
  • Delivery Guarantees: Despite our efforts for timely delivery, we cannot guarantee shipment arrival time due to different customs procedures and shipping constraints.
  • Refunds are not allowed under any circumstances after the purchase has been made. All purchases are final.
  • Disclaimer: We are not responsible for uninsured orders or any shipping problems that may arise outside our control.
  • Insurance options: The customer must contact us before completing their online purchase if they want to insure their order for greater protection. Once payment has been made, the order cannot be insured.
  • Contact Information: For enquiries regarding shipping, insurance or any other assistance, please contact us at acquadiaccia@gmail.com.
  • Terms Acceptance: By proceeding with the purchase, the customer agrees to comply with these terms of shipment and use.